‎01-05-2014 Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. Flyer. - edited I have been trying for days. it keeps tellling me i already have an account. I sent an invite to my wife. I will keep it in mind as well. Any ideas? Ace. Fairly easy to setup once I figured out that it didn't like joining the 802.11n wireless. Everytime I get to the stage of the Aria connecting to my network, the network goes down. Once that process is completed, your scale should be able to sync. 3. I understand that I will need to connect it to a "b" frequency rather than the "n." I do have a dual band router, but I have not yet figured out how to modify one of the bandwidths to "b", yet that is not really what I am here for at this moment. by So sorry to hear about the setup problems you have experienced with your Aria scale. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Please check out your inbox and see if the workaround helped you to get this issue sorted out. Aria setup tips That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. I have tried over and over again to set up this Aria scale. Enter your email address and password. Flex 2. Fitbit Premium. Tried to use it this morning and it wouldn't power on. I've gone thru the setup 8 or 10 times. On last week when I try to re setup my scale, setup not started. ‎01-05-2014 I followed all the instructions. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. On Fitbit Charge 3 and Fitbit Charge 4, you can restart your tracker from your wrist. MatthewFitbit. So sorry to hear that you are experiencing setup issues with your Aria scale. Fitbit devices are pretty high-quality pieces of technology, but they’re definitely … I tried both, more than once. The above links should allow you to get connected - if that is not the case, please contact our Support Team at http://contact.fitbit.com and let them know specifically where in the process you get stuck, and what error message or impediment you encounter. Go into your settings and ensure Bluetooth is enabled. The scale just says "Joining........." and the website page says "connecting......" but then it seems to time out. In manual I read about button near the batteries and I pressed the button in the hole by clip. The fitbit app would say "We found your Aria 2; Only a few more steps; Connecting" After a minute or 2 it would say "Not Working" with a popup screen that said "Bluetooth Issues", with "Cancel" and "Restart Bluetooth" as options. When I tried to connect it I run into the dreaded "NO SYNC" error. If this doesn't get your Aria scale connected, my best advice is to contact our Support team and I'm pretty sure the'll find a solution for this. Please verify that the mobile device you are using, has the Bluetooth on. Tried the web based version on the same laptop and it failed after connecting to the laptop to the scales WiFi. Here are our two primary setup resources - be sure to check these out: That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There is no way to size the application and no navigation controls so you cannnot accomplish the setup using this app. 08:33 Running with music makes you happy! They will be happy to help you get setup! Open the Fitbit app, then tap "Log In." When she accepted the invite and set up an acccount, she was never asked for initials to display on the scale. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. The Fitbit app is compatible with most popular phones and tablets. Thanks! Press and hold the button or buttons on your tracker for 5 seconds. Once this has been done, try the setup process one more time as advised in this thread. ‎01-05-2014 New. Keep me posted on the outcome my friend and I'll be around! I am in the process of setting up an Aria. Join an existing conversation, or start a new thread to ask your question. I have a choice of 5G and 2G. - last edited on It's getting very frustrating as everything works smoothly up to that point. I replaced my fitbit charge HR to a blaze at my full expense, I never asked for a discount. Ensure the items you want Fitbit Aria to send us are enabled 7. Aria VPN smart connection: Surf securely & anonymously Google Play Amazon.com: working - FHA. Aria Air. The absolutely, positively easiest way to set up an Aria, old or new, is to remove a battery for 10-15 seconds to get into set up mode, use a laptop hooked to your home wifi network and navigate to the Aria Setup Page and just step through the dialog. After the download completes, double-click the downloaded file to start installation. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. MatthewFitbit. I just got a new aria scale and I can't get it to hook up to wife, any help? If your router does have the correct settings, I suggest you to contact our Customer Support team so they can investigate further and get this issue sorted out. I am getting to the last step too. I have tried putting the batteries on ans off. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. When you see a smile icon and the tracker vibrates, the tracker restarted. For those, who haven't setup the Aria Air, or cannot sync it. When trying to setup the scale using a Yoga 2 Pro with a very high resolution screen the Windows installed app does not scale properly. Go back to the Fitbit app and try again to add a Wi-Fi network. If the battery level isn't low, remove the batteries for at least 10 seconds and reinsert them. I am having the same set-up issues. Happy New Year to all. I've been using this scale for years and it not connecting is so annoying its blowing my mind. I have tried to set up my new Aria scale via my laptop and keep getting the message "oops.....etc.". If the battery level is low, replace the batteries. Needless to say, in order for you to get GPS data, … I'm sorry that the posters in this thread have had trouble setting up their Aria scales - hopefully I can help! I have tried it numerous times on my phone and on my computer. Hi. Join an existing conversation, or start a new thread to ask your question. If you're running into trouble at the point of connecting to your router, please ensure that the router is properly configured to use 802.11b (even if it is compatible, you may need to check its settings to enable this) and that the scale and router are in close proximity during this process. New. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. We show up as friends in each other's account, but she has no listing for the scale in her account. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. The connected GPS feature on your Fitbit Versa works side-by-side with the GPS of your smartphone. I ve followed the international Netflix catalog, right VPN can open not have a constant text book on RO up access to geographically connect VPN. router settings are correct, tried through computer web, mobile and the set-up app and nothing works. 14:53 ‎09-10-2019 After a few attempts I gave up and taped it in. Get the skinny on your Fitbit device. Send us a direct message. @AMHammondcpa Thanks for getting back! DIY and get back on track. It seems that you both have tried all the troubleshooting steps recommended for this type of issues. I set up my Aria, and it's all good for me. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. She clicked Accept and created an account. Found that the one battery where the "yellow pull tab" had been was popped out. I have done everything that every comment and help search said to try and the **ahem** still will not setup. Aria Ex-US User Manual Rev B 114-0132-01. ‎02-23-2016 @FitbitSupport. 11:20 More products. and the same thing keeps happening,,. Answered! the Fitbit aria setup international Netflix catalog, Fast - Evergreen Advisors Best deeper look at Fitbit if the connection speeds compatible network to connect working This easy to data to your Fitbit alternatives we can recommend 2 bathroom scale. Pushed it back in, turned it over, tried to step on the scale and *pop* out it came again. Charge 3. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. 20:41 I just picked up the scale yesterday and had no problems getting it set up. Aria 2. If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. I am using a Net Gear N600 Router which accepts B,G,N connections. Thx for your time in advance. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. If you can't set up after the restart, remove all other Fitbit devices from your account. Has anyone else experienced this or should I return it? Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. Hope to see you both in the Community more often! Sense. So I went in and tried to set up on my Samsung Galaxy 4 phone and, when I go to connect to the Aria internet connection, it says I can't connect because it is not within range. Please can someone reach out and tell me how to fix this. It is set to Dim and Button only. In the Automatic Tracking Section select Fitbit Aria 4. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! Trying to set up the scale but it won't recognize my wi-fi either on the computer or my smart phone. the Step-on, sensing, step-off, thinking, Err Error. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. Find answers right now. If the setup process failed last time after you created a Fitbit account, click Existing User. Hi there I have set up my flex but just got the Aria and can't figure out how to sync it with my account. This was not an issue in my old place. Go to the Best Answer. Inspire. Looking forward to keeping track of my weight loss in 2014. Both failed. Check the battery icon next to the name of your scale. Inspire 2. Menstrual Health Tracking. I get a checkmark after weighing on the scale, indicating it has synced. Any ideas? I am trying to set up my scale and I go through all the steps, but when I get to the last step with the Scale connecting to my phone, then it says the connection fails. I really do not want to move either off of the "n" frequency, so I will just return the scale if that is the case. Ionic. I just purchased it 2 weeks ago and connected just fine. I've tried turning everything off, including the router, and rebooting but still nothing. I followed the instructions. Finally got it to work with my iPhone. Hi. ... How do I set up my Fitbit device? Before I go to all the trouble to get the Aria connected to a "b" frequency, I just want to know if once the scale is set up, does my laptop and my iPhone also need to be on the "b" in order for the data to be imported into my dashboard? The web based app worked as designed on an iPhone 4S. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. It shows my initials and the name of the scale "Home". Please check that your device is not on Don't Disturb Mode (Silence) and that the … Just remember to let them know what troubleshooting steps you have tried. Remember that either process involves disconnecting from your network and connecting directly to the Aria - at this point you will have no internet connection, and will effectively "introduce" the scale to your wireless router. New. Alta HR. I've tried the Download method, the web method and the smartphone method and I can't get anything to work. Brought it with me abroad and it won't reconnect. The cable company changed the frequency and I tried all the other steps. For Fitbit Aria Air, if you saved a guest's weigh-in … The battery level is accurate as of the last sync. @AMHammondcpa Thanks for joining us in this thread and our Fitbit Community! Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Go to the Best Answer. I had to call fitbit tech team on this. by I am able to get it to connect to my wi-fi, but once I connect my device back to my wifi and hit continue, then it says that the set ups fails. Share Your Story. Follow the on-screen instructions to create a Fitbit account and connect your device. 14:53 I can't set-up my aria scale! Share your best recipes and join our discussion! After this action Aria have no sign of life. Release the button. Otherwise click New Fitbit User. However, after it "Successfully" sets up, I still get ERR after weighing in. I can't get my galaxy s4 to connect to my aria. Answered! I went on fitbit.com to the Aria device. They may be able to replace. @angelmotomal @Expat16 A warm welcome to you both to the Community! The Aria 2 would be recognized by the fitbit app. Recently my Aria scales have stopped working. @SunsetRunner That's a great feedback my friend! Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. Setting up your Fitbit Aria Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. OMG! Why is my Fitbit scale recognizing me as a guest? Any help is appreciated. in the same way i.e. When she weighs herself, the scale under my account does show the weight, but lists it as "guest". File a claim on your device's in-warranty Fitbit band. Don't hesitate to get back if more assistance is needed my friend! 08:33. I recently purchased a Fitbit Aria. I need to add the Aria with my flex now. I've tried 10-12 times ... any suggestions? I would like to assist you and help you with this issue. In this case, I suggest you to contact our Support team and I'm confident that they will get you back on track. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. Log in for Premium Subscription and Program Support. I am having the same issue. 5 2. If you need additional help, contact Customer Support. Fitbit Community. ‎09-10-2019 Go to fitbit.com/setup. It appears in my wifi settings but when I try to connect it says "no Internet connection". I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. Easy to fix by just allowing the app to be sized. Thank you. I want to fix this what do I do . They reached out. Versa 3. I would like you to check out this page which mentions the network settings that your Aria needs to connect with your Wi-Fi. Ace 2. I have tried EVERYTHING mentioned...I also contacted the Fitbit support team and have not heard anything - this is SOoooooooo frustrating. I have a Cisco router and I don't understand the B standard and the N standard or how to find the router frequency setting so if I have to change router settings to get this to work I will have to send it back. If not already connected, use in-app instructions to connect 5. I'd like you both to visit our "Discussions" board, where you can share your experiences, meet people and create new topics. It's On Firesrick Cara Fitbit Aria 2 Review. What's your favorite healthy breakfast? I suspect the nearly double resolution of the Yoga 2 and the larger font sizes used by W8.1 on the Yoga 2 do not scale correctly in the installed app. Help please ! Let me know if more questions arise my friend! @iOpenerMD It's great to see you in the Community! Woud not open the scales served pages. If anyone out there can let me know,  I would be quite grateful. I'm so glad to hear that you connected your Aria scale properly @brianna1234, thanks for keeping us posted on the outcome. - last edited on If connected, view sync options 6. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just now that I've moved apartments and have a new wifi network. For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale Start here Networking Requirements The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security The 5G doesn't seem to work, so I've tried it on the 2G and that doesn't work either (although I get further along the steps). Fitbit band breaks. Tried iPad & phone & two different routers. The other thing I noticed is that when it is connected, the MAC address is different than the one printed on the inside of the battery compartment. I've entered my initials in the setup every time. When I stand on the scale it tells me my weight but says guest and cannot sync. Scale is linked to wifi and after a long wait on the window that says connecting...it then says set-up not complete, try again. Creating your account is completely free, and takes about a minute. After installing, when prompted, choose Set up a New Fitbit Device. Up until yesterday my Sense was working fine. It was working but then all of a sudden it stopped connecting to my wifi. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. This is my second Fitbit product to have stopped working not long out of warranty this year! Versa 2. I can get the Setup Active display but the connection keeps failing. I went through the start up download again but can't seem to get my scale to sync. It is INFRUIATING. Click Set Up a New Fitbit Device. I got all the way to step four and it shows it is connected to my wifi but during step four on the mobile set up it says connecting as last step and never does. The drop down list for the user only contains my initials and guest. BROKEN BAND? Charge 4. I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. I don't know why this set up process can't be easier. Follow the on-screen instructions. Find strength in numbers Expert advice to … I'm so sorry to hear that your Aria scale didn't connect and you decided to return it. Try setting up your device again. Not sure why the web based version would not work on the Yoga 2, tried it using both IE and Chrome. i try about 10 times. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. @brianna1234 Welcome to the Fitbit Community!So sorry to hear about the setup problems you have experienced with your Aria scale. Also that the Fitbit app is running either open or running in the background. @brianna1234 Welcome to the Fitbit Community! Inspire HR. In the event that the incorrect user is chosen, or if a weight is improperly attributed, you can follow these steps to reassign it to the correct user: 1. Scroll down and click the pink Download button. I was able to get in touch with our Support team and told me that they already replied to your email. I have an iMac and a Verizpn Fios router. Recognizes network but fails to complete last step. Fitbit Troubleshooting. Versa. I appreciate your feedback and comments since this helps us to keep improving. I still can't get it to set up so I am returning it to the store. No problem getting the router to recognize the Aria scale. Creating your account is completely free, and takes about a minute. I love my Fitbit watch the Scale just did not work out for me. fitbit.com dashboard. Anybody have any advice? I see many people have been reporting their FitBit Aria failing. The scale will show the Network name if I power down and back up.
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